Car 3.0? A Robot With WheelsCar 3.0? A Robot With Wheels

You may have seen photos of “driverless” cars cruising down the road, but the images leave much to the imagination about what it will actually be like inside these vehicles. However, Padmasree Warrior, CEO of Nio U.S. in San Jose and chief development officer of global parent Nio, knows these cars well. The company, which has a permit to test its autonomous vehicles in California, started with a focus on all-electric self-driving cars. Nio also recently rolled out an all-electric SUV in China that includes advanced driver-assistance systems...Read more

The Most Underrated Skill in ManagementThe Most Underrated Skill in Management

OVER THE PAST TWO DECADES, we have worked with dozens of organizations, helping them with everything from managing beds in a cardiac surgery unit to sequencing the human genome. While the work itself has been highly varied, one thing has become clear to us: Problem formulation is the single most underrated skill in all of management practice.

There are few questions more powerful than, ‘What problem are you trying to solve’? In our experience, leaders who can formulate a clear problem statement get more done with less effort and move more rapidly than their less-focused counterparts. Before we describe how to improve this capability within yourself, let’s take a quick look at something that often gets in the way: the workings of the human mind...Read more

The Best-Performing CEOs in the World 2018The Best-Performing CEOs in the World 2018

In turbulent times, steadiness and stability can be significant virtues. These qualities are evident in the 100 men and women who’ve achieved a spot in HBR’s 2018 ranking of the world’s top-performing CEOs. They face an array of outside forces—savvy competitors, demanding customers, profit-hungry investors, political and economic headwinds. Nonetheless, their companies have shown a remarkable ability to sustain momentum: Seventy of the 100 leaders in last year’s ranking performed well enough to achieve the distinction again this year—including Pablo Isla, of the Spanish fast-retailing giant Inditex, who repeats as the number-one-ranked executive.

This consistency is the result not just of an unwavering leadership style but of the way HBR measures performance. In a business world that often seems obsessed with today’s stock price and this...Read more

Crafting Your Own Leadership SignatureCrafting Your Own Leadership Signature

In an age where even Silicon Valley disruptors struggle to keep up, it is more critical than ever for leaders to know themselves. Otherwise how can they learn and develop? Or create a dream team, one that magnifies their strengths and remedies their weaknesses? Or avoid costly blind spots? Exceptional leaders need to have a thorough understanding of the world, their industry, their company and – crucially – themselves.

However, as Benjamin Franklin wrote, “There are three things extremely hard: steel, a diamond and to know one's self.” Based on decades of research on leadership effectiveness and close observation of leadership in practice, we have designed a development and feedback tool called the x360+ to facilitate this self-discovery...Read more

Zydus Wellness to acquire Heinz India business for Rs 4,595 crore, will now own Complan, Glucon-DZydus Wellness to acquire Heinz India business for Rs 4,595 crore, will now own Complan, Glucon-D

Zydus WellnessNSE -3.37 % Ltd. on Wednesday announced that it would acquire subsidiary of Kraft Heinz, Heinz India Private Limited, jointly with Cadila Healthcare Ltd., at a valuation of Rs 4595 crore. This valuation includes net working capital of Rs. 40 crores, cash of Rs. 15 crores and assumes no debt. The transaction is expected to close in Q4 FY 19, subject to regulatory approvals, the company said in a statement. This would bring brands like Complan, Glucon D, Nycil and Sampriti Ghee in it.

The acquisition will also include two large manufacturing facilities of Heinz India in Aligarh and Sitarganj and teams devoted to operations, research, sales, marketing and support...Read more

Dissonant leadership

In our working lives we encounter complexity, ambiguity, volatility and uncertainty on a daily basis. Our natural response is to attempt to bring structure, order, comfort and clarity to these situations. This is particularly true in leadership positions when others are counting on us. But these reflexes could be doing us a disservice – it is through experiencing discomfort that our insights and learning become the deepest. By exploring the personal challenges of leadership in today’s dynamic business context, we can build our capacity to read and respond to discomfort and complexity...Read more

You don’t need a 100-page strategic plan. Strategy is actually about making five specific choices.You don’t need a 100-page strategic plan. Strategy is actually about making five specific choices.

THOSE WHO KNOW ME WELL know that I have a love/hate relationship with all things strategic. On the one hand, I hate ‘strategic planning’ and traditional strategic plans; but on the other, I absolutely love strategy. At heart, I’m a ‘strategy guy’, but the practices involved in strategic planning leave me cold — and the reason is, the typical strategic plan isn’t terribly useful.

Most strategic plans have three sections. The first is some lofty vision or mission statement, and the middle section tends to be a list of initiatives: ‘Here are a bunch of things we’re going to do’. Sometimes that’s good, because it is action-orientated, but if you look at most strategic plans — at least the ones I’ve seen — you can almost see how the list of initiatives came...Read more

The importance of the person effect on your leadership

Jackie has an important message to communicate. She needs to generate buy-in from the group. She delivers what she thinks is a compelling message. The response is rather tepid at best. Colleagues look bored as she communicates her points.

A few days later, a colleague of Jackie named Ellen approaches the same group. She shares a similar message in her own style. A robust conversation takes place and there is resounding enthusiasm to what Ellen has presented...Read more

Whiteboard Session: Why Every Organization Needs an AR Strategy

How to become a successful entrepreneur: Here’s a quick set of hacks for youHow to become a successful entrepreneur: Here’s a quick set of hacks for you

Apple co-founder and one of the biggest innovators of his time, Steve Jobs, said: “Everything around you that you call life was made up by people that were no smarter than you and you can change it, you can influence it, you can build your own things that other people can use.”

Entrepreneurship is all about building your own things—that can bring about a change, solve a problem, drive a transformation of sorts. There are numerous examples of innovators who have been successful entrepreneurs and innovators—from healthcare to life sciences, IoT, culture of co-working spaces, to fintech, digital payments and cab aggregators...Read more

12 Essential Lean Six Sigma concepts and tools12 Essential Lean Six Sigma concepts and tools

Introduction to Lean Six Sigma
Lean Six Sigma has its origins in the electronics company Motorola. It was coined in 1986 as a methodology to reduce defects.

Lean Six Sigma is a powerful tool. Over the last few decades, companies all over the world have saved countless millions by incorporating Lean and Six Sigma strategies into their processes

Lean Six Sigma has a long record of being applied successfully across many industries. Information technology, telecommunications, sales, healthcare, finance, and even the...Read more

The Global Competitiveness Report 2018The Global Competitiveness Report 2018

In the midst of rapid technological change, political polarization and a fragile economic recovery, it is critical that we define, assess and implement new pathways to growth and prosperity.

The 2018 edition of the Global Competitiveness Report represents a milestone in the four-decade history of the series, with the introduction of the new Global Competitiveness Index 4.0. The new index sheds light on an emerging set of...Read more

5 ways to get leadership buy-in for process improvement5 ways to get leadership buy-in for process improvement

Leaders drive change. When your exec team leads the charge in your process improvement efforts, it could mean the difference between success and failure for your organization.

Execs who are on board can enable a positive process management culture by demonstrating their confidence in the benefits for the organization, and being clear that they expect teams across the business to do the same...Read more

The Balanced Scorecard

Since the 1990s, accountability in higher education has become a challenging issue for higher education. Increasingly, institutions of higher learning have been required to provide performance indicators —empirical evi-dence of their value—to state, alumni, prospective student,and other external stakeholders. State commissions of higher education and boards of regents have, in numerous states,developed“ report cards” that grade colleges and universities according to their level of performance in a variety of cate-gories. Surveys in the popular press and on the Internet rank institutions according to their retention and graduation rates,resources, academic reputation, and more.

Though substantial energy and effort have been expend-ed to collect, organize, and present performance information, few would argue that the emphasis on the various report...Read more

8 Operational Excellence Principles to Grow your Business

The word improvement in an operation means different things to differ­ent people. Some define it as lower operating cost or reduced inventory while others describe it in terms of increased efficiency or better quality. The process of improvement in an organization often involves management setting one of these goals, employees making changes in their areas to achieve it, then management setting a new goal.

If everything goes right, the best this cycle will yield is a climb up the staircase of continuous improvement year after year. Rather than a never-ending journey with no destination, a more recent approach is to design the performance of the operation, and then ensur­e that it performs in accordance with the design specifications...Read more

Business transformation deals surge in BPM companiesBusiness transformation deals surge in BPM companies

India’s business process management industry is moving up the value chain yet again, with many companies reporting an uptick in their digital technology-driven revenues as they bag more business transformation deals.

The near $32-billion industry — for long considered the back office support industry given its voice-based services focus — is now helping businesses make better decisions using data analytics, according to Rohit Kapoor, chief executive officer at EXL Services, and chair of Nasscom BPM Council...Read more

The Future of Talent ManagementThe Future of Talent Management

The answers to these questions are critical because effective talent management and development is the foundation from which organizations of all types can ensure the high-quality management and leadership necessary to navigate the complex and disrupted world they increasingly operate in.

Recent research from Lisa Cannell, Managing Director and CHRO at the University of Virginia's Darden School of Business, set out to find answers to these questions and to discover the drivers of change in talent management...Read more

The Guide to Business TransformationThe Guide to Business Transformation

In today’s business world, there is no such thing as smooth sailing. The waves of rapid technological and societal change, disruption and the constant need for growth leave no room for companies to sit idly by or cruise along based on past momentum.

Just like startups, successful companies need to think like entrepreneurs, ready to jump upon good opportunities, with one eye on the present and another on the future, anticipating storms before they happen — or perhaps even figuring out...Read more

Keep Your Business Booming: Five Keys to Small Business SuccessKeep Your Business Booming: Five Keys to Small Business Success

Being a small business owner in the United States is hard work. No matter what comes your way, you and your employees are all you have.

Some factors are beyond your control and can make the brass ring harder to grab. The 2017 Allstate/USA TODAY Small Business Barometer, a study that combines federal data with a national survey of nearly 2,800 small-business owners, finds that the ease with which small business owners can get the commodities they need has gone down considerably since the 2016 Barometer release...Read more

Kara Swisher: Be the BossKara Swisher: Be the Boss

The executive editor of Recode discusses failure, diversity, and the value of being honest.

One of Silicon Valley’s toughest critics, Kara Swisher has earned a reputation for hard-line interviews and major scoops. She’s called out Silicon Valley for bad behavior by pressing social media CEOs on data privacy issues and exposed big tech’s poor diversity numbers...Read more

The Heart of InnovationThe Heart of Innovation

Innovation starts with the heart—with a passion for improving the lives of those around you. When the iPad was introduced, Jony Ive, Apple’s head of design, talked about his passion for creating things that seemed “magical”—that were so far beyond what any customer might have imagined, they seemed like wizardry. You don’t achieve this by paying attention to customers, by putting them first, or even delighting them. You do it by setting out to amaze them—and it all begins with an attitude.

You have to be achingly eager to do whatever can be done, within the limits of physics and economics, to raise the quantum of human happiness in the world...Read more


Managing the Risk of Disruption Managing the Risk of Disruption

Incumbents tend to have the stronger position – but in today’s business world as contexts and technologies evolve at a frantic pace, the strength of incumbency is far from sufficient to ensure survival. Plenty of research indicates that the life of S&P 500 companies is getting shorter all the time.

From around a 33-year average on the S&P index in the mid-1960s to 24-years now, and a forecast of just 12-years by 20271 before they disappear through bankruptcy, merger or being bumped...Read more

Financial Rapids of EntrepreneurshipFinancial Rapids of Entrepreneurship

Starting a new business is a fraught experience. There are so many things to do, with tight deadlines and with limited resources. Entrepreneurs have to be jacks of all trades: inventors, marketers, salespeople, operations managers, employers and much more… as well as eat and sleep (and perhaps see their families!).

The start-up period – which can last for years, as the challenges morph from start-up ones to growth ones – can be...Read more

Is Disruption Really the New Norm?Is Disruption Really the New Norm?

There is a tendency to believe that we are living in a time of unprecedented change, and even that strategy itself is inherently obsolete because the speed of change renders any forward thinking redundant even before it’s published.

But Jeff Callander, Director on Henley’s Strategy Programme, takes a more constructive view. “The tools needed for strategy are the same as they’ve ever been,” argues Jeff, “but what’s really changing is the fragmentation of the way we are currently approaching the strategic development process...Read more

5 Ways to Seize Opportunity, According to Entrepreneur's Editor in Chief5 Ways to Seize Opportunity, According to Entrepreneur's Editor in Chief

What is opportunity? Oftentimes we treat it as something to find, like a nugget of gold underneath the soil. But in truth, opportunity is something we create. It's in the way we approach something, or the permission we give ourselves to lead. That's what this edition of the newsletter is about, in ways big and small: It's about recognizing and seizing opportunity...Read more

Developing Managers into Modern Global LeadersDeveloping Managers into Modern Global Leaders

A recent survey of Chief HR Officers and Chief Learning Officers, largely from Fortune 500 companies, commissioned by Darden Executive Education, identified four big trends – technology disruption, the fast pace of growth, neuroscience research and changing consumer values – that are converging to make senior leaders rethink the design and even the identity of their organizations.

Managers are the greatest leverage point organizations have to address the challenges presented by these trends. From recruiting and on-boarding, to succession planning, to performance management, to learning and development, and to diversity and inclusion, as the Darden researchers say in their conclusion, we have to find...Read more

Lean Implementation and Organizational Transformation

Manufacturing organizations are constantly striving to develop more effective and flexible means for managing challenges due to globalization and increasing customer expectations. This has led to increased efforts by the business community to research and implement the Toyota Production System, or lean manufacturing, to address these challenges. These efforts have resulted in numerous publications on lean manufacturing, including research reports, scholarly articles, and trade magazine articles. However, the existing body of knowledge on lean manufacturing is disperse and diverse in nature with respect to the application and implementation of lean tools and practices, making it difficult for researchers and practitioners to gain a real grasp of this topic. In this article, we have comprehensively organized the...Read more

How I Started A Successful Business In the U.S. As An Asian EntrepreneurHow I Started A Successful Business In the U.S. As An Asian Entrepreneur

I was the first Japanese person to be accepted into Y Combinator, an American seed accelerator that has spawned highly successful companies like AirBnB and Dropbox. It was not an easy path, given I barely spoke English before coming to the United States.

Most of my intel on American culture came from reading articles about the booming tech world in San Francisco. Learning about the apparent stream of successes in the Bay Area inspired me to come to America to start my own company...Read more

FORBES GLOBAL CEO CONFERENCE

Now in its 18th year, the prestigious Forbes Global CEO Conference will be held in Bangkok, Thailand from October 30 to 31, 2018.

This annual event is attended by some 400 global CEOs, tycoons, entrepreneurs, up-and-comers, capitalists and thought leaders to discuss and debate key issues of global concern and to build new partnerships...Read more

Tycoons of Tomorrow: Inside the minds of India's future iconsTycoons of Tomorrow: Inside the minds of India's future icons

India is at the cusp of a change.

With two-thirds of the country’s population below the age of 35, the world is looking to India’s burgeoning youth to drive some of the biggest changes in the country, and the world.

From startups to family tycoons, who have been shunning traditional ways of doing business, India’s new breed of CEOs are driving some remarkable change in the way India conducts business. But, doing so, often isn't quite an easy task. With the old hands still very much in control, the younger generation always...Read more

4 Rules Every Activist CEO Should Follow4 Rules Every Activist CEO Should Follow

Chances are you’ve either written one of these hashtags or they’ve shown up on your social feed at some point in the last year.

While social activism has been around for generations (moving its platform from the streets in earlier days to social media in recent years), there is now a new player at the table that until recently, had never had a voice: the socially active CEO...Read more


Be the disruptor or become the disruptedBe the disruptor or become the disrupted

We live in times of unprecedented change. India, in particular, is rapidly being transformed by new technologies which are redefining the way we live and conduct business. Digitisation is changing industries, forcing them to prepare for a tomorrow that is unpredictable. Transformation, which is essentially about building agility to prepare and respond to these forces of change, is not an option anymore. Instead, it is the only way to remain relevant in the years to come as it continues to disrupt every industry and business around us. The rate of institutionalisation of disruption is...Read more

How Winning Organizations Last 100 YearsHow Winning Organizations Last 100 Years

The average lifespan of a U.S. S&P 500 company has fallen by 80% in the last 80 years (from 67 to 15 years), and 76% of UK FTSE 100 companies have disappeared in the last 30 years. In stark contrast, organizations in other sectors celebrate their 100th birthday and look like they’ll be here forever. How do they do it? And what can business learn from them?

To answer these questions, we identified seven celebrated Centennials who’ve outperformed their peers over the last 100 years and are admired by everyone. From the arts, we looked at the Royal Academy of...Read more

EADA International Week 2018: Responsible leadershipEADA International Week 2018: Responsible leadership

One of the seminars included in EADA’s International Week 2018 is ‘Responsible leadership and sustainable business practices’. This is conducted by Stefan Groschl, professor in the Department of Management at the ESSEC Business (Paris, France). In the following interview with him, we talk about his research on responsible leadership, diversity management and best organizational practices geared toward greater sustainability...Read more


Relational leadership: A new paradigm of leadershipRelational leadership: A new paradigm of leadership

One of the top recommended books by Forbes for creative leaders in 2018 is Relational Leadership: Theory, Practice and Development. The author is Nicholas Clarke, professor of Organisational Behaviour & Human Resource Management at EADA Business School. One of the things that Clarke tried to achieve in the book was to bring different perspectives on relational leadership and some practical ideas to implement them. In the following interview with him, we talk about the exciting new developments and challenges that the practice of relational leadership brings for organisations...Read more


Teal Operating System: How Backward Compatible is it for Corporations? – Integral European Conference Presentation 2018Teal Operating System: How Backward Compatible is it for Corporations? – Integral European Conference Presentation 2018

Corporate Germany is increasingly debating new strategic directions and visions to position themselves ahead of their competitors. But no longer do they focus only on the WHAT and the WHY (what are we doing and why are we doing it?). They also focus on the organizational HOW. Popular projects like “Agenda 2020” or “Vision 2022” nowadays include the organizational HOW: the organizations’ perspective on their employees and HOW they can support them to live up to their full potential, as a way to achieve competitive success...Read more