How do you solve business problems that encompasses departments/divisions and no single expert has sufficient knowledge about the true nature of the problem? How do you break through the silos and integrate all activities in separate processes to generate a new process that involves all departments and gives you the true image of the problem to be solved? Basic Problem Solving gives you the power of solving such problems in the most effective manner.
Basic Problem Solving is a simple and participative method of solving business problems that do not require many cutting edge tools to arrive at the suitable solution. A group of 6 - 10 people come together to solve a problem or improve a process using team meeting methods and a common problem solving methodology called 4 I to arrive at the right people for implementation, right problem to narrow down actual cause of problem and the right process for fixing the problem for long term.
Basic Problem Solving brings out the wisdom of brainstorming among the most knowledgeable people related to the problem. Through the path of initial conflict that arises as the team starts working together, all unrealistic assumptions that do not have a reason to exist scientifically are filtered out. Hence what remains is the right set of people working on the right set of problem(s) to bring out the right process which has high probability of solving the problem effectively.
Basic Problem Solving is most appropriate when your process or system under study is complex because no one person in your practice knows all the dimensions of an issue, when your process involves more than one discipline or work area, when your solution requires creativity or when you need your employees‘ commitment and buy-in for the effective deployment of solution.