OvercomingOvercoming resistance to digital change

Going digital requires a lot of change management, and perhaps more time and energy is spent here than on anything else. Why would that be the case? As we’ve discussed in the earlier parts of this series, organisations on the digital journey may need to rethink core roles and processes. The result is that as much as companies may aim for external disruption in these changes, there is also likely to be severe internal disruption. This is why “cool” digital ideas may not seem so cool or friendly to internal stakeholders. In fact, they may be very hostile. Also, these changes may involve deeper learning curves, with initial losses of efficiency and/or effectiveness, as the core system is in transition (i.e. things are likely to get worse first before they get better, and the trough potentially deeper than other sorts of change)...Read more

HowHow to be a CEO

It started with a simple idea: What if I sat down with chief executives, and never asked them about their companies?

The notion occurred to me roughly a decade ago, after spending years as a reporter and interviewing C.E.O.s about many of the expected things: their growth plans, the competition, the economic forces driving their industries. But the more time I spent doing this, the more I found myself wanting to ask instead about more expansive themes — not about pivoting, scaling or moving to the cloud, but how they lead their employees, how they hire, and the life advice they give or wish they had received.

That led to 525 Corner Office columns, and weekly reminders that questions like these can lead to unexpected places...Read more

ThisThis Successful Entrepreneur Explains Why You Shouldn't Put Time Limits on Creativity

If you’re single, there are so many apps out there purporting to help you find if not a relationship, at least a date. But with so many options, it can lead to burnout. Or the feeling that with an endless string of people to swipe on, why choose anyone at all?

It’s something of an imperfect system, and a problem that The League founder Amanda Bradford is excited to jump in and solve. “I want to be the company that fixes dating in the same way Google fixed search,” Bradford told Entrepreneur.

Bradford comes at the dating game from the tech-focused background. She studied information systems at Carnegie Mellon and got her business degree from Stanford. Before launching The League in 2015, she worked...Read more

88 key takeaways on implementing a successful Process Excellence Program

Over 300 delegates from around the world gathered in Amsterdam, Holland, between October 23-25 to attend the Process Excellence Europe conference to gain a better understanding of how to implement the best Process Excellence tools for their organisation.

Delegates gained an immense amount of value from networking with a variety of software vendors and end users, sharing experiences of their journey and listening to the expertise from thought leaders who have implemented successful process excellence programs...Read more

AllAll Management Is Change Management

Change management is having its moment. There’s no shortage of articles, books, and talks on the subject. But many of these indicate that change management is some occult subspecialty of management, something that’s distinct from “managing” itself. This is curious given that, when you think about it, all management is the management of change.

If sales need to be increased, that’s change management. If a merger needs to be implemented, that’s change management. If a new personnel policy needs to be carried out, that’s change management. If the erosion of a market requires a new business model, that’s change management. Costs reduced? Productivity improved? New products developed? Change management.

The job of management always involves defining what changes need to be made and seeing that those changes take place. Even when the overall aim is stability, often there are still change goals: to reduce variability, cut costs, reduce the time required, or reduce turnover, for example. Once every job in a company is defined in terms of the changes to be made (both large and small)...Read more

88 Proven Ways To Increase Your Productivity As A Leader

The most successful companies and communities are built around strong management. The finest employees recognize this value, and generally flock to companies with powerful leaders at the helm. Whether you are fresh out of college or a veteran in the workplace, you will get a lot of transferable value from investing your time and resources in developing more effective leadership skills.

Managing people can be challenging. People make mistakes and forget to do things, and then they take their frustrations out on you. It is this psychological rollercoaster of ups and downs that makes being a strong leader such a delicate art.

The most successful leaders at any organization employ a combination of soft and hard skills that allow them to efficiently balance their team’s growing payload of responsibilities and priorities...Read more

StartupsStartups Are Turning Customers into Lobbyists

In industries being disrupted by new entrants with distinct business models, incumbents often have an important advantage: entrenched regulatory and legal barriers. These have forced AirBnB, Tesla, and Uber to make costly concessions to their operating practices or to exit certain markets altogether. How can new firms overcome the regulations that protect incumbents? Lobbying for policy reform isn’t much of an answer, because incumbents generally have the benefit of long-term relationships with government agencies built up over many years.

Our research finds that some insurgent firms have prevailed on the regulatory front by using a strategy straight out of the playbook of environmental activists – mobilizing stakeholders to become political advocates. Organized demonstrations of support by stakeholder groups can send a powerful signal to policymakers. We find that firms mobilize their customers – one important stakeholder group – in three primary ways...Read more

DoDo Bitcoin and digital currency have a future?

Jamie Dimon, CEO of JP Morgan Chase, recently labeled the leading digital currency, Bitcoin, a “fraud,” likening it to the 17th century tulip bulb mania and adding that he would fire any employee caught trading it. But on October 2, the Wall Street Journal reported that rival Goldman Sachs is considering trading in cryptocurrencies, potentially the first Wall Street firm to do so.

For me, the jury is still out. Here’s why.

Back in the 1960s, I partnered with a commodities broker at the then-existent Hayden, Stone brokerage firm to form the Comsec Fund, a mutual fund that could trade commodities as well as other securities. I provided a statistical trading system; he handled administration and sales. Hedging was an important feature of the fund, since trading in commodities requires frequent short selling of commodities contracts. Registering the fund with the Securities and Exchange Commission was difficult and time-consuming. We had to persuade staff members that hedging both securities and commodities contracts was an acceptable investment strategy and not mere speculation. Eventually, we succeeded in registering with the SEC and 37 US states before piling up legal debts that were so large that we had to find a buyer, in our case a financial services company, to bail us out...Read more

India has 3rd highest number of family-owned businesses'India has 3rd highest number of family-owned businesses'

India has 108 publicly-listed family-owned businesses, third highest in the world, while China tops the tally with 167 such companies followed by the US which has 121, says a Credit Suisse report.

As per the Credit Suisse Research Institute's (CSRI) latest "CS Family 1000" report, with an average market capitalisation of USD 6.5 billion, India ranks 5th in Asia Pacific excluding Japan, and 22nd globally, in terms of average m-cap.

Besides China, the US and India, the top 10 countries in terms of number of family-owned companies include France (4th place), Hong Kong (5th), Korea (6th), Malaysia (7th), Thailand (8th), Indonesia (9th), Mexico (10th).

However, in terms of average size, the ranking changes much more in favour of developed markets, the report said...Read more

The Best-Performing CEOs in the World 2017

More than 15 years ago the management writer Jim Collins introduced the flywheel as a metaphor for the enduring power of strong business leadership. A company doesn’t shift from “good to great” overnight, he wrote in his 2001 book of that name. Rather, it achieves excellence by “relentlessly pushing a giant heavy flywheel in one direction, turn upon turn, building momentum until a point of breakthrough, and beyond.” And once that flywheel starts spinning, Collins said, it tends to keep going.

The power of momentum is evident in our 2017 ranking of the world’s best-performing CEOs, a list that is remarkably consistent with last year’s tally. Two of this year’s top three CEOs were among the top three leaders in 2016, and 16 of the top 25 were in the top quartile. Seventy-two of last year’s 100 leaders are repeats, and 23 are appearing for the fourth straight year. Of the 28 CEOs who fell off the list after last year, 11 retired from their companies. (Most of the rest, including the CEOs of Heineken and Vodafone, dropped off because of a significant decline in stock price.) On average, these 100 CEOs generated a 2,507% return on stock (adjusted for exchange-rate effects) during a 17-year tenure, for a 21% average annual return...Read more

FromFrom driverless cars to pilotless aircrafts

A recent news item published by The Guardian quotes UBS (a Swiss Investment Bank) report that Pilotless passenger aircraft could save the industry, and airline passengers, $35bn (£27bn) a year. Independent also quoting the UBS research adds that “new technology is being developed that would make remotely flying an aircraft feasible in the near future. Pilotless planes could, besides cost savings, slash fares for passengers who could see prices drop by over 10 per cent. The average percentage of total cost and average benefit that could be passed onto passengers in price reduction for the US airlines is 11 per cent.” Savings on European flights would be less at an average of 4 per cent. The biggest savings will come from reducing the cost of employing pilots”. UBS estimated that pilots cost the industry £24 billion a year. The study also predicted flights will be safer as the potential for pilot error will be done away with.

A Reuters report in The Straits Times quotes Mike Sinnett, Boeing’s vice president of product development, “we're going to need something like six hundred and seventeen thousand more pilots. One of the ways that may be solved is by having some type of autonomous behaviour and that could be anything from taking instead of five pilots on a long-haul flight down to three or two, taking two pilots down to one in a freight situation, or in some cases going from one to none. The basic building blocks of the technology clearly are available.” Boeing plans to test self-flying technology in a cockpit simulator this summer, before using it on a real plane next year...Read more

#8#8 Things to Keep in Mind while Becoming an Entrepreneur

“Many people dream about being an entrepreneur, starting their own business, working for themselves, and living the good life. Very few, however, actually take the plunge and put everything they’ve got into being their own boss.”- Fabrizio Moreira

Well, those who take the plunge know that ideating and executing something unique that you always believe in is a great pleasure. It goes without saying that living your dream and doing what you really love can boost your self-satisfaction unconditionally.

However, the question is how many of us want to take that plunge or how many of us get an opportunity to do what we really love? Most of the times, we fear the unknown and take the routine path i.e., looking for a good job after passing out from college and then accepting that whatever we are doing is our destiny, thus, ending up in a comfort zone and hiding ourselves in a cocoon...Read more

TheThe Art Of Ignorance In Innovation

You may find this very hard to believe, but the people in your organization who don't know what they're doing – the Ignorants, as I like to call them – are absolutely crucial for the future of your company. As paradoxical and illogical as this may sound, I believe one of the main tasks of modern leadership is to protect the 1% in your organization that is trying to do things that have never been done.

Let me explain. For the first 20 years of my career, I created and grew technology startups. I loved it. It was great fun to build a company from scratch and to see it evolve. I always preferred the messy early days: that pioneering embryonic rudimentary period, when you're trying to build something new, something innovative, something that has never been done before...Read more

LeadershipLeadership From The Inside Out: Eight Pathways To Mastery

What does mastery of leadership mean to you? To many people it is mastery of something: mastery of the skill to be a dynamic influencer; mastery of strategic planning and visioning; mastery of consistent achievements and results. Instead of being an ongoing, internal growth process, mastery is usually seen as mastery of something outside of ourselves. When you think about it, it’s no wonder our ideas about mastery and leadership tend to be externalized. Our training, development, and educational systems focus on learning about things, not the nature of things. We learn what to think, now how to think. We learn what to do, now how to be. We learn what to achieve, not how to achieve. We focus on what and rarely ask why. We fill up the container of knowledge but rarely consider comprehending it or applying it more effectively.

In organizations, this external pattern continues. As leaders we receive recognition for our external mastery. Revenue, profit, new product breakthroughs, cost savings...Read more

FromFrom Trainees to CEOs: The Journey of India's Top Executives

When they walk into events or conferences today, people get up and make space for them. But there was a time, when these people would walk into rooms quietly and with much difficulty find a chair to sit on. This is the story of many of India’s top CEOs today, who have built their name and fame in the industry even though they started from scratch.

For a boy or a girl fresh out of college, it is often difficult to find a job where they feel valuable. However, what they do find is an experience where they learn and take their baby steps. It then depends upon the persistence of the employee, which takes them to greater heights. Going by this mantra, India’s top C-level executives have learnt from doing the smallest of jobs and even from rejection...Read more

TelecomTelecom department approves RCom-MTS merger

The telecom department has approved the merger of Reliance Communications and Sistema Shyam Telecom Limited (SSTL), which operates the MTS brand in nine circles in India, two sources aware of the development said.

The department, which was the final authority to give a nod to the merger, gave a go-ahead on October 20, following which operations of the Russian backed carrier which has 4 million users, will be transferred to the Anil Ambani owned carrier.

The DoT issued the letter on October 20," said one of the sources aware of the development that took place last week.

RCom and SSTL didn't immediately comment. RCom's stock on the Bombay Stock Exchange has risen 7.29% to Rs 17.65 as of 1 pm on Monday...Read more

Everyday People Who Led Momentous Change

Nancy Koehn, a Harvard Business School historian, tells the life stories of three influential leaders: the abolitionist Frederick Douglass, the pacifist Dietrich Bonhoeffer, and the ecologist Rachel Carson. They all overcame personal challenges to achieve and inspire social change. In Koehn’s new book, Forged in Crisis: The Power of Courageous Leadership in Turbulent Times, she argues that tomorrow’s leaders of social change will come from the business world...Read more

TheThe Key To Lean Performance

Lean techniques are a popular choice for organizations seeking to reduce the use of resources, eliminate waste, work smarter and improve efficiency. Many lean teams enjoy the flexibility and creativity to develop new, smarter ways of doing things. But if you want a truly lean organization, you need to be able to translate improvement ideas into everyday practice.

Lean thinking is all about understanding and maximizing customer value while minimizing the use of resources. When an organization truly understands the customer value proposition, it can focus on developing and enhancing its processes to more effectively achieve the desired outcomes. The hunt for continual improvement opportunities encourages everyone – at all levels of the organization – to identify new ways to reduce resource..Read more

TheThe 4 Ds Of Robotization: Dull, Dirty, Dangerous And Dear

There is plenty of speculation about how robots will impact our lives—for the positive and negative. Are the fears of a sci-fi dystopia where robots will usher in the demise of humans hyperbole or spot on? Experts in the discussion typically believe robots will take over the dull, dirty and dangerous tasks from humans, otherwise known as the 3 Ds of robotization. A fourth D predicts robots will take over dear or expensive tasks and was added by Andrew McAfee and Erik Brynjolfsson in their book Machine, Platform, Crowd: Harnessing Our Digital Future...Read more

TheThe Global Human Capital Report 2017

How nations develop their human capital can be a more important determinant of their long-term success than virtually any other factor. The Global Human Capital Index 2017 ranks 130 countries on how well they are developing their human capital on a scale from 0 (worst) to 100 (best) across four thematic dimensions and five distinct age groups to capture the full human capital potential profile of a country. It aims to be used as a tool to assess progress within countries and point to opportunities for cross-country learning and exchange...Read more

AA Short Guide to Strategy for Entrepreneurs

It sometimes appears that the traditional rules of business are being upended by today’s mega-trends of multisided platforms, big data, machine learning and AI, crowdsourcing, the internet of things (IoT), and more. These trends have transformed the world of business immeasurably. But they have certainly not repealed the timeless rules of strategy.

Yet for too many entrepreneurs, especially those steeped in tech and devoted to product, strategy often seems to be an afterthought. Experiment and create a great product, the thinking goes, then scale, and then figure out the business model once you’ve succeeded. It’s true that nothing beats having a compelling product that customers badly want. However, while good products and good “shopkeeping” are surely good business, they are no substitute for clear-minded strategy...Read more

MindfulMindful Leadership – What it Looks Like and How to Cultivate it

Today’s business environment is full of immediacy, where small influences such as a single tweet can send stock prices soaring or sliding. Leaders are called on to retain calm in the face of pressure, stay focused in our distraction-filled realities and remain open-minded to generate greater insights to challenging situations. Our work with leaders and organizations around the world points to mindful leadership as the key to surviving and thriving.

Mindfulness for the Modern Leader
Mindfulness, an ancient technique, but put into the context of modern leadership, translates into three trainable skills designed to help cultivate greater stability, focus, and clarity of mind.

Grace Under Pressure
In the presence of imminent danger, our brain is wired to react to perceived threats by going into fight or flight mode and activating what is known as our “reptilian brain”. Staying calm under pressure means not succumbing to the mind’s natural tendencies to react reflexively to external stimuli...Read more

The World's Most And Least Competitive Countries

According to a new report from the World Economic Forum, the global economy is recovering well almost ten years on from the start of the financial crisis with GDP growth accelerating to 3.5 percent in 2017. European economies in particular are now showing cautious signs of recovery with the eurozone expected to grow 1.9 percent this year. That improvement can be seen in the report which ranks six European economies among the world's top ten most competitive.

The World Economic Forum defines national competitiveness as the set of institutions, policies and factors determining productivity levels. Switzerland was ranked first overall, posting an index score of 5.86, with strong results evenly balanced across determining factors including public health, primary education and a solid macroeconomic environment. The Swiss economy is also flexible and remains highly capable of absorbing new technologies. The U.S. comes second for competitiveness after Switzerland, continuing its constant improvement in its index score since 2010. Despite its high score however, the report notes that the U.S. needs to improve its macroeconomic environment, along with health and education, both of which performed poorly...Read more

SharkShark Tank' Judges Say Successful Entrepreneurs Share These 5 Traits

Succesful entrepreneurs consider themselves mavericks and disruptors -- people who shatter the status quo. And it's true that most of them made their fortune by thinking differently.

But the truly successful may not be as unique as they'd like to think. According to the Shark Tank judges, they all share common characteristics, good and bad, that have made them very rich. Here's their take on millionaire-billionaire traits.

They fail forward.
"The most succesful people I know bounce back, are resilient and use failure as a learning experience. They don’t fail twice, and when they do fail, they fail fast! I also find that successful people have a passion to accomplish something bigger than themselves. Maybe it’s for family, maybe for the community, maybe to change the world -- but they are driven by something other than themselves and money. Passion can fuel you through good times and bad as a business owner."...Read more

CreateCreate The Right Environment To Develop Effective Leaders

As I travel around the country speaking at corporate functions, association meetings and conferences, the most requested topics continue to revolve around the subject of leadership. With the world becoming more competitive and more diverse, the focus on leadership understandably appears to be greater than in years past.

There are few things more damaging to a company than taking a group of talented employees and having them report to an ineffective leader. Doing so negatively impacts employee engagement, morale and retention.

I would like to share a few ideas that can help you create an environment for developing more effective leaders in your organization...Read more

BeyondBeyond Fintech: A Pragmatic Assessment Of Disruptive Potential In Financial Services

For years Fintech has been the hottest topic of discussion in financial services, with incumbents, regulators, and consumers all asking the same question: “Will small technology-enabled ‘fintech’ start-ups redefine the way that banks and insurers operate, and upend the competitive landscape of the industry?”

Building on the findings of the 2015 World Economic Forum report “The Future of Financial Services,” this document considers the evolution and impact of fintech firms on financial services to date and presents a series of contrasting outlooks for the future of the industry.

Our findings suggest that fintechs have materially changed the basis of competition in financial services, but have not yet materially changed the competitive landscape...Read more

HowHow Contagious Change Is Better for Business and Employees

The not-so-secret insight about what inspires people to change? We humans need to understand why change is important and know what it means to us, personally. A top-down mandate for change by the CEO is hardly inspirational. Sure, the push may get compliance from employees. But it won’t earn their commitment. What will get a high level of employee commitment? Contagious change.

Contagious change is a mindset that focuses on involving those closest to the change in developing the solutions to achieve the desired results. Employees want to leave their fingerprints on the work they do; it’s a metaphorical way to say,

“Look what I helped create. I was here.”
While executives may be initiating change projects to align with their vision for the company, it’s not theirs to marvel at. Executives need to bring in non-executives and non-managers to bring the vision into reality. The effort needs to go from “my brilliant idea” (says the exec) to “our ongoing success” (believes all employees)...Read more

AA Survey of How 1,000 CEOs Spend Their Day Reveals What Makes Leaders Successful

What makes a CEO effective? The question has been studied extensively, of course, including in HBR. Yet we still know fairly little about how CEOs behave day-to-day and how their behavior relates to the success or failure of the companies they run. Previous studies have typically had limitations. Some have been of small samples, or relied heavily on the researchers’ interpretation to classify different “types” of executive.

In new research, we use survey data from over 1,000 CEOs across six countries and the financial performance of their companies to explore these questions. And our evidence suggests that hands-on managerial CEOs are, on average, less effective than leaders who stay more high-level. ...Read more

GlimpesGlimpes from Forbes India Leadership Awards 2017 Jury Meet

The Forbes India Leadership Awards, now in their seventh year, are the flagship property of Forbes India and celebrate transformational leadership and excellence. They have also come to be acknowledged as one of the most respected and meaningful recognitions across industries.

Every year, an eminent Jury picks the winners of the awards from a shortlist drawn up by Forbes India’s editors in association with KPMG. This year, the Jury comprises Marico Ltd's Harsh Mariwala (Jury Chair), KRR India's Sanjay Nayar, ABZ & Partners' Zia Mody, UpGrad's Ronnie Screwvala, TeamLease's Manish Sabharwal and CRISIL's Ashu Suyash. The Awards are conferred at a function in Mumbai later this year...Read more

#FounderGoals:#FounderGoals: Build a Global Company in #3 Not-So-Easy Steps

Not all founders need to (or even should) consider a global presence early in their company’s development. For some, it is sufficient to focus on building a successful local enterprise. For others, international expansion is a secondary concern after establishing a prominent domestic footprint. However, in today’s global landscape, many businesses can benefit from an international outlook right from the outset. Here are our experiences with and learnings from one such endeavour.

Today, three years since inception, our company is purportedly an “Indo-German” start-up (global headquarters in Berlin; product, engineering and data science ––two-thirds of our 75-member team––in Bangalore)...Read more

Reboot India Innovation & DisruptionReboot India Innovation & Disruption

The second edition of the 2017 CEO Dialogues took place on September 12, 2017. The event saw eminent leaders from the industry discuss the theme 'Reboot India - Innovation and Disruption'.

Our panelists included, Havells India chairman and MD Anil Rai Gupta; Inox Wind director Devansh Jain; Puneet Dalmia, owner, Dalmia Cement; ReNew Power CEO Sumant Sinha; Antara Senior Living CEO Tara Singh Vachani; Fabindia MD William Bissell; and CEO and MD Julius Baer Ashish Gumashta...Read more

The Five Traits Of Entrepreneurial LeadershipThe Five Traits Of Entrepreneurial Leadership

AOL will be shutting down AIM, its instant messenger service, on December 15. This iconic product was highly popular during its heyday. According to the Wall Street Journal, AIM grew from 13 million users in 1997 to over 65 million users in 2000. While some of us will lament the the closure of AIM, these feelings are more nostalgia than anything else. The truth is that many of us stopped using the platform long ago and we have migrated to other platforms such as WhatsApp and Facebook Messenger.

For me, the underlying question for corporate leaders is why AOL failed to turn its early dominance into ongoing success as social networks and smartphones grew in popularity. Success is indeed a poor teacher that can convince leaders into thinking that they can never fail...Read more

To Be a Great Leader, You Have to Learn How to Delegate Well To Be a Great Leader, You Have to Learn How to Delegate Well

One of the most difficult transitions for leaders to make is the shift from doing to leading. As a new manager you can get away with holding on to work. Peers and bosses may even admire your willingness to keep “rolling up your sleeves” to execute tactical assignments. But as your responsibilities become more complex, the difference between an effective leader and a super-sized individual contributor with a leader’s title is painfully evident.

In the short term you may have the stamina to get up earlier, stay later, and out-work the demands you face. But the inverse equation of shrinking resources and increasing demands will eventually catch up to you, and at that point how you involve others sets the ceiling of your leadership impact...Read more

44 Ways Leaders Can Get More from Their Company’s Innovation Efforts

A recent McKinsey report found that while 84% of corporate executives think innovation is key to achieving growth objectives, only 6% are satisfied with the innovation performance of their firm. That’s quite a mismatch. It’s hard to imagine that a success rate that low would be tolerated in any other business function.

One reason for the paltry performance is that while other business areas, like sales or finance, are considered to be core functions, innovation is often considered to be something that’s “nice to have” rather than essential. Even if executives try to prioritize it, innovation often gets crowded out by more “urgent” short-term pressures...Read more

Five Life Lessons For Entrepreneurs

What advice do entrepreneurs have for one another? Over the past three years, I’ve interviewed a successful entrepreneur almost every single week, asking each one of them for a pearl of wisdom they’d share with others trying to get small businesses off the ground. The answers they gave were remarkably similar – and they coalesce into five life lessons that every entrepreneurs must learn.

1. Back yourself

This is the big one – around a third of entrepreneurs offer a variation on this theme. The point they make is that if you don’t believe in yourself, no-one else is going to – not your investors, not your employees and not your customers. For a small business just starting out on its journey, that’s crucial because there are going to be loads of people you meet who don’t share your positivity...Read more

HowHow Organizations Can Prepare For Change

Crises: Issues like terrorism, natural disasters and catastrophies have indeed affected industries such as airlines and travel to change. Meanwhile other industries have to deal with waves of innovation and learn how to quickly adapt. For instance, financial services companies had to learn how to survive the most recent recession. For those that adapted and continued to operate through the economic recovery soon had to weather a new obstacle: the rise of fintech startups.

1.Crises: Issues like terrorism, natural disasters and catastrophies have indeed affected industries such as airlines and travel to change. Meanwhile other industries have to deal with waves of innovation and learn how to quickly adapt. For instance, financial services companies had to learn how to survive the most recent recession. For those that adapted and continued to operate through the economic recovery soon had to weather a new obstacle: the rise of fintech startups...Read more

Data From 3.5 Million Employees Shows How Innovation Really WorksData From 3.5 Million Employees Shows How Innovation Really Works

Sales and marketing were once disciplines ruled by emotions. But somewhere along the way, we recognized that they were based on definable pipelines and applied technology to manage those pipelines. Today you can put a corporate dashboard in place to manage them and tweak the settings to try to boost your results.

What if we applied the same thinking to innovation? After all, innovation, like marketing and sales, is a pipeline. In one end go raw concepts and notions. Out the other end come actionable ideas that can move the business forward. With the right technology, could you manage this pipeline the way you manage a sales pipeline?...Read more

Companies plan mega investments on e-vehicles, batteries & charging infrastructureCompanies plan mega investments on e-vehicles, batteries & charging infrastructure

India Inc is preparing plans for mega investments for the electric vehicle mission including charging infrastructure worth thousands of crores in cities, batteries and purchase of three-wheelers and cars.

Government officials said they have held extensive discussions with more than 50 companies, domestic and foreign, for setting up charging infrastructure – a vital requirement of the country’s ambitious e-vehicle plan. Ola and several local taxi aggregators are also considering bulk purchases of electric three-wheelers and e-rickshaws and lease them, industry executives and officials said...Read more

GST and India's supply chain revolution GST and India's supply chain revolution

India is on the cusp of a supply chain transformation that may end up being nothing short of a major game changer. At IMD, we often discuss the distribution footprint of L’Oréal which had an outsized 15 percent of distribution centres located in India. This usually leads to a lively discussion as to why companies in India have surprising supply chain configurations. Companies like this may be in for a major change in the coming years.

And it’s a story that begins, funnily enough, with taxes.

A system of poor supply chain incentives
The Indian tax system has been a series of complex state taxes based on origin of goods and a central, federal tax...Read more

DoDo Managers and Leaders Really Do Different Things?

Business people and business theorists love to draw distinctions between management and leadership. They tell us that “managers do things right; leaders do the right thing” and “management is administration, but leadership is innovation.

Management, we seem to think, is what we need to do, but leadership is what we want to do.

This is a conundrum that many of us describe, but is it real? Are leadership and management fundamentally different roles in practice? Or do they simply require us to focus on different things?

I recently had the opportunity to think about this topic from multiple perspectives, as part of the M.A. program in the Human Dimensions of Organizations at The University of Texas at Austin...Read more

HowHow to Create world-class-talent

It’s more important for success than strategy, technology and even products. The only way for an organisation to survive and thrive long-term: the ability to generate and regenerate talent on a continual basis.

But how?

Having spent ten years studying this question, and even more time designing and delivering talent development programs and activities for dozens of companies around the world, I’ve seen a lot of what works and what doesn’t. These are four hard-and-fast rules for what works.

Rule 1: 70-20-10

Have you ever sat in a classroom all day for a training program, wondering “how did I get here?” Of all the things we do to educate...Read more

India’sIndia’s manufacturing output expands in September

India’s manufacturing sector expanded marginally in September due to stronger domestic demand, key macro-economic data showed on Tuesday.

The Nikkei India Manufacturing Purchasing Managers Index (PMI), a composite indicator of manufacturing performance, stood at 51.2 in September.

The index remained unchanged from August. However, it indicated a modest improvement in manufacturing sector business conditions in September.

An index reading of above 50 indicates an overall increase in economic activity and below 50 an overall decrease.

“September data painted an encouraging picture as the sector continued to recover from the disruptions caused by the introduction of the GST in July,”...Read more

Curiosity Is a Key to Success for CEOsCuriosity Is a Key to Success for CEOs

Of all the characteristics of a strong business leader, curiosity might not be among the top things that instantly come to mind. And yet it does come up from well-established CEOs. An example, from a Harvard Business Review story by Warren Berger:

“When asked recently to name the one attribute CEOs will need most to succeed in the turbulent times ahead, Michael Dell, the chief executive of Dell, Inc., replied, ‘I would place my bet on curiosity.”

Berger calls it “the era of the curious leader,” a time when “success may be less about having all the answers and more about wondering and questioning. As Dell noted, curiosity can inspire leaders to continually seek out the fresh ideas and approaches needed to keep pace with change and stay ahead of competitors"...Read more

The Power of Personal Vision to Drive Organizational ChangeThe Power of Personal Vision to Drive Organizational Change

Well-known author and political activist, Helen Keller, once noted that “the most pathetic person in the world is someone who has sight, but has no vision.” Stricken by serious illness at age 2 that left her both deaf and blind, Keller’s dogged perseverance over seemingly insurmountable odds is a testament to her personal vision.

Keller’s quote leads me to consider contemporary visionaries like Steve Jobs and Elon Musk who have radically transformed our realities regarding what is possible. But for every Steve Jobs and Elon Musk there are countless other brilliant individuals whose visions will never be realized simply because they cannot effectively communicate the organizational vision in their heads to the hearts and minds of their teams...Read more

6 Questions Great Leaders Ask Their Teams 6 Questions Great Leaders Ask Their Teams

It’s humbling to ask questions. After all, the moment that you ask a question is the moment you reveal what you don’t know. To some, asking questions is a death-blow to their ego, while to others, it’s a stepping stone to clarity. In fact, during research for their book The Innovator’s DNA, the authors discovered that the strongest leaders (and the people destined for the C-suite) asked questions because they were humble enough to acknowledge they didn’t know everything and confident enough to admit it.

The fact is, the most influential leaders realize that their questions are more powerful than their answers because questions shed light on two important things...Read more

HowHow AI Will Change Strategy: A Thought Experiment

How will AI change strategy? That’s the single most common question the three of us are asked from corporate executives, and it’s not trivial to answer. AI is fundamentally a prediction technology. As advances in AI make prediction cheaper, economic theory dictates that we’ll use prediction more frequently and widely, and the value of complements to prediction – like human judgment – will rise. But what does all this mean for strategy?

Here’s a thought experiment we’ve been using to answer that question. Most people are familiar with shopping at Amazon...Read more

55 Insights To Become A More Entrepreneurial Leader

We all know the slogans: “Fail fast and break things,” and “Ready, fire, aim.” They hold a kernel of truth, but if you really want to develop entrepreneurial thinking you need to dig deeper.

Dorie Clark has come out with a practical primer on how to become a more entrepreneurial leader. Her book from Harvard Business Review Press, Entrepreneurial You, provides an essential roadmap. (Disclosure: I was interviewed for the book.)...Read more

ManagementManagement Advice from a Startup All-Star

Operations expert Beth Ferreira is no stranger to creating value in a rapidly changing environment. She was the twelfth hire at Etsy, the COO of Fab.com, and is currently the managing partner of WME Ventures, the new investment arm of the WME-IMG talent agency led by superagent Ari Emanuel. In her new role, Beth leads the strategic development of WME’s $50 million venture fund based in New York City and Los Angeles.

Throughout her career, Beth has been inspired by the challenge of utilizing uncertainty to redefine traditional industries...Read more

How to Think Like an Entrepreneur

Even if you work within a company, these 5 strategies can help you make the most of your talents. For more, read "Entrepreneurial You."...Read more

ExecutiveExecutive presence is the key to strengthening your leadership brand

Have you ever been in a room where when a person walks in, all eyes are drawn to him/ her? They carry within them an air of leadership, authority and/or charisma. When they start talking, you know immediately that this person is in charge. What is it that makes you feel this way? Is it something in their stride or in their manner of speaking?.

Being a good leader requires more than just knowing how to do your job. You have to be able to command a presence of respect and buy-in...Read more

HowHow Resilience Can Help You to Adapt Goals of Your Business

The term resilience refers to the process of adapting appropriately in the face of threats, tragedy, trauma, or adversity among other sources of significant stress. The business environment has all these stressors and thus and forward-looking entrepreneur should have resilience for him to overcome these challenges. Some of them include financial stresses, workplace problems, health issues, social challenges, relationship issues, and even family hardships. All these factors can have adverse effects on your business especially if you don’t know how to address them when they come your way. Resilience refers to the act of bouncing back from painful experiences in life...Read more

Stop Trying to Think Outside the Box and Think More Strategically in the Box

The line between innovation and invention is growing more blurred with every passing day. In this video, Glenn Llopis, author of The Innovation Mentality, confronts the issue by addressing how reinvention and doing business more strategically can bring innovation to businesses.

Rather than assuming that shiny new tool or product is the best way to grow your business, Llopis suggests you look within your business for fresh strategies...Read more

IndiaIndia going digital, paper clearing at banks falls

The Reserve Bank of India data shows the value of paper-clearing transactions fell a fifth from Rs 100 lakh crore in 201213 to Rs 80.9 lakh crore at the end of 2016-17. In the same period, the volume of such transactions fell to 120.6 crore from 131.3 crore.

Between 2016 and 2017, the volume of cheque transactions fell by over 11 crore. Paper clearing transactions, which accounted for 82 per cent value of total retail payments in 2011-12, shrunk to 37 per cent in 2016-17...Read more

HowHow Artificial Intelligence Is Revolutionizing Business In 2017

These and many other fascinating insights are from the Boston Consulting Group and MIT Sloan Management Review study published this week, Reshaping Business With Artificial Intelligence. An online summary of the report is available here. The survey is based on interviews with more than 3,000 business executives, managers, and analysts in 112 countries and 21 industries. For additional details regarding the methodology, please see page 4.

The research found significant gaps between companies who have already adopted and understand Artificial Intelligence (AI) and those lagging. AI early adopters invest heavily in analytics expertise...Read more

AA Critical Leadership Skill: Managing a Remote Workforce

The 9-to-5 workweek in the office is quickly becoming obsolete. Remote workers are more common, but some companies aren’t embracing the trend. Early in 2017, IBM announced that all remote workers would now have to work in one of its six main offices around the United States.

Any employee who refused would be terminated, and employees didn’t even get to choose which office they were going to. IBM’s explanation was that it needed greater innovation, and some leaders share the belief that direct supervision of employees is the key to being the most productive...Read more

FourFour Simple Rules for Succession Planning

Family-run businesses represent the future building blocks of China’s economy. According to research, over the next few years China can expect to see six million family businesses contribute to its economic growth. Since private enterprise is relatively new in China, many family businesses are still controlled by their original founders who may soon pass their firms on to the next generation. Successful handovers are therefore of huge importance to Chinese family-run firms, and by extension, to the continued growth of the Chinese economy. A badly handled succession can put a family firm in danger, wipe out an entire family’s savings and destroy family harmony...Read more

Supply Chain Management - SCM

What is 'Supply Chain Management - SCM'
Supply chain management (SCM) is the active streamlining of a business' supply-side activities to maximize customer value and gain a competitive advantage in the marketplace. SCM represents an effort by suppliers to develop and implement supply chains that are as efficient and economical as possible. Supply chains cover everything from production, to product development, to the information systems needed to direct these undertakings...Read more