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| AT A GLANCE | |
| Course Length:
Consecutive 5 days |
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| Who Should Attend: Highly recommended for Process Owners/ Department Heads/ Functional Heads/ Black Belts/ Business Excellence & Quality Managers & Professionals. Ideal for personnel assigned responsibility for leading and managing process definition, documentation and deployment. |
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| Course Includes: Comprehensive course material and certification Exam |
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| Certification Requirements: 70% in the exam |
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Training Public
Enterprise Process Management – Facilitator Certification Program
| “Very few organizations actually get down to managing the business using a process approach. BMGI brings in the expertise to build/ strengthen the ‘Process Pillar’ that will help unlock hidden value” |
However, the equally important aspect of “Process” which integrates and aligns domain knowledge, technology and the material and information flows is not given adequate importance. Very few organizations actually rise above the functional silos and think about “what processes should exist in the organization? What are the most critical processes? Which processes will help achieve strategy? How mature are the processes? Do we have a process management system in place? What capability should be developed in the employees for ensuring success & sustenance?”
BMGI’s Enterprise Process Management (EPM) methodology enables organizations to identify, define, implement, measure & monitor and manage organizational processes that are required for meeting ALL Stakeholder Requirements. Our rigorous EPM framework ensures definition of first time right processes that are effective, efficient and flexible and most importantly deliver the results.
Course Description:
BMGI brings to you this five-day EPM Facilitator Certification Program that will build internal capability for leading the Process Management effort in the organization. This is a unique offering from BMGI and traverses the entire life cycle of process management. It provides a perspective on how the organization can leverage the “process pillar” along with domain knowledge and technology to achieve business benefits.
The EPM facilitators become a talent pool who understand the nuances of process management and hence can drive the whole effort.
Why should a Master Black Belt be a “Certified EPM Facilitator”?
Sustaining Process Improvements requires the complete understanding about various dimensions of process management. Any improvement is not sustainable if the controls/ changes are not managed through the inherent process. Processes “hold the gains”. Hence, it is essential to have the competency of managing the entire life cycle of process ie be able to drive process identification, creation, implementation and drive evaluation and improvement for sustaining improvements (facilitate the creation of project pipelines, drive assessments etc) Enterprise Process Management
Enterprise Process Management Certification Program
Agenda for the five day program is as follows:
Day 1
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BMGI has assisted several organizations such as Tata Chemicals, Tata Tea, Kingfisher Airline, Reuters with their Process Excellence effort. These organizations have benefited from the structured deployment approach and their journey towards excellence continues. Here is what some of the participants of the earlier courses have to say – “Very good exposure and practical knowledge. – SITEL India” “Very well versed with subject. Very Professional – Kingfisher Airlines” “Overall I have benefitted from this course in terms of knowledge of EPM, structure and approach of thinking and analysis – Brandix Sri Lanka” “Very good course – Asian Paints” |
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About BMGI
BMGI is the world's leading provider of training and consulting for performance excellence. Specializing in Lean, Six Sigma, Process Management, Environmental Management and Innovation, BMGI works with leading companies around the globe to help in-source new capability and develop new core competencies. Headquartered in Longmont, Colorado, US, BMGI has developed a loyal clientele that today exceeds 200 active businesses in industries as diverse as biotechnology, health care, finance, telecommunications, manufacturing and energy. BMGI has offices in 12 countries and has more than 150 consulting professionals worldwide.
Contact for QueryKey Learning Outcomes
The direct benefits of the program are – For the Participants
- Understand how to build a process framework in the organization and convert strategy to action
- Managing definition/ re-definition of first time right processes
- Managing process performance through measurement of processes
- Leading change to a “process excellent” organization
- Infrastructure required for driving Process Excellence
- A team of qualified personnel having capability to drive deployment of the complete process management effort
- A sustainable mechanism for nurturing and sustaining process management in the organization
“Become a BMGI Certified “Process Management Professional”
This EPM Facilitator course is one of the courses required to become “Certified Process Management Professional”. Call us for details!!
Launching this organization wide Process Management initiative will provide following benefits:
Seamless customer experience across locations/ processes leading to increased customer satisfaction and retention
Ability to provide process delivery/ service guarantees – tangible results
Consistency in performance (wrt to set standards) on identified process metrics (effectiveness, efficiency and adaptability)/ SLAs (measure of first time right)
Reduction in leadership time in managing processes
Consistency in meeting expectations in the face of changing environment and growth
| “Reap the benefits of a course designed based on several years of implementation experience! |
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