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| DFSS | |
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Transactional DFSS |
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Product DFSS |
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| AT A GLANCE | |
| Course Length: 5 consecutive days. |
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| Who Should Attend: Most appropriate for Six Sigma Black Belts and Green Belts that have completed at least one Six Sigma project. |
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| Course Includes: Training manual, data files and DFSS templates. |
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| Course Requirements: Participants need a laptop computer running Minitab 14. |
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Classroom Training
Make Innovation an Ongoing Part of Your Improvement Efforts
Service businesses are a key driver of today’s economy – making up almost 80 percent of the U.S. gross domestic product. Continued growth in this sector is dependent on the ongoing development of breakthrough service processes and products. Yet sadly, fewer than 50 percent of service organizations employ a formal new product or process development effort. This lack of well defined processes can lead to inefficient resource utilization, failed service launches and even dissatisfied customers. Design for Six Sigma (DFSS) is a powerful problem prevention and solving methodology aimed at tackling this core business challenge. Course Description
Transactional DFSS delivers a thorough education on the DMADV (Define-Measure-Analyze-Design-Verify) methodology and helps companies master a variety of techniques to better design processes in a transactional environment.
Especially important is the “Design” phase of DMADV, where the class uses process modeling & simulation, queuing analysis and demand forecasting, followed by pilot studies. All of the topics covered are universally applicable to the design of operational, transactional and service processes.
BMGI’s DFSS training is built around the idea that “design” is a truly cross-functional undertaking, not simply the sole responsibility of the “process designer.” While statistical design tools are an integral part of this course, the importance of the voice of the customer, financial analysis and supplier selection are also emphasized.
BMGI’s DFSS instructors have extensive experience in leading, training and coaching DFSS teams from a wide variety of industries worldwide. All of our instructors are certified Master Black Belts with an average of five years experience leading successful Six Sigma projects within major corporations.
This class is a fundamental component of BMGI’s comprehensive MBB Certification program and is highly recommended for MBB candidates.
Agenda
The course agenda is organized into four content areas:
- Introduction to DFSS and the DMAD methodology
- Launching and leading DFSS projects
- Voice of the Customer
- Statistical Design Tools
Product Design for DFSS
Day One
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Special note to students - Product DFSS vs. Transactional DFSS
There are two BMGI DFSS classes – Product Design and Transactional. Both courses follow the DMADV problem solving methodology and have the same deliverables.  However in Product Design, parameter and tolerance analysis generate specifications that drive the purchase of capital equipment and the selection of raw material and part suppliers. In Transactional, external customer and internal business requirements drive cycle time, throughput and inventory objectives that are satisfied through the definition of resource requirements, policies and procedures and tasks.While the first two days of training are similar for both classes, the last three days are different. The Design phase is where the biggest differences in tools and techniques are seen. In Product Design, we use a variety of DOE techniques, and we teach reliability and DFMA analysis. In Transactional, traditional DOE methods are less applicable; we replace them with process modeling & simulation, queuing analysis, demand forecasting and pilot studies. |
Contact for Query“Our class participants thoroughly enjoyed DFSS training. This has been the favorite of the additional classes that we have taken from BMGI.”
-Carolyn Thaman,
Black Belt,
Standard Register
Key Learning Outcomes
At the end of this class students will be able to:
- Use the DMADV methodology to complete DFSS projects.
- Discern between DMADV and DMAIC project opportunities
- Complete a project financial analysis.
- Complete a project risk analysis.
- Analyze a QFD.
- Select concepts based on a Pugh Matrix.
- Complete a design scorecard.
- Describe the elements of a process and the transactional roadmap.
- Predict output variability using techniques such as Monte Carlo simulations.
- Predict service levels based on resource decisions.
- Define inventory policies based on desired service levels.
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