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AT A GLANCE |
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Course Duration:
5 consecutive days |
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Course Dates & Location :
August 4 – 8, 2008
Mumbai
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Investment Details:
Rs 50,000.00 plus 12.36% taxes per participant
Includes:
Course Material - Hard Copy
Exam
Certification |
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Registrations :
Mumbai
Sukhwinder Kaur
Tel: 022 4002 0045 / 46
Email: info@BMGIndia.com |
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Enterprise Process Management
Facilitator
Certification Program
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Key Learning
Outcomes |
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The program directly benefits the participants and the organization – |
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For the Participants |
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Understand how to build a process framework in the organization and convert strategy to action |
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Managing definition / re-definition of first time right processes |
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Managing process performance through measurement of processes |
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Leading change to become a "process excellent" organization |
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Infrastructure required for driving Process Excellence |
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Select concepts based on a Pugh Matrix. |
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Complete a design scorecard. |
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For the Organization |
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A team of qualified personnel having capability to drive deployment of the complete process management effort |
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A sustainable mechanism for nurturing and sustaining process management in the organization |
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| Overview |
BMG brings you the five-day EPM Facilitator Certification Program that will build internal capability for leading the Process Management effort in the organization.
This is a unique offering from BMG and traverses the entire life cycle of process management. It provides a perspective on how the organization can leverage the "process pillar" along with domain knowledge and technology to achieve business benefits.
The EPM facilitators become a talent pool who understand the nuances of process management and hence can drive the whole effort.
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| Highlights of the Course |
BMG's Adult Learning Model shall ensure that the participant is able to get a hands-on learning of Enterprise Process Management.
The focus of the training is on bringing about a thorough understanding of process management. This includes aspects such as understanding process maturity, methodology for creating first time right processes based on principles of process design, measurement of processes and assessment of processes.
The course also provides the participants the know-how on how to lead the Process Excellence effort in the organization and manage change.
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| Who Should Attend |
Highly recommended for Process Owners / Department Heads / Functional Heads / Black Belts / Green Belts, Business Excellence Professionals, Quality Managers & Professionals.
Ideal for personnel assigned responsibility for leading and managing process definition, documentation and deployment.
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| Certification Requirements
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| Course Agenda |
| Day One |
Day Two & Three |
Day Four & Five |
- Overview on EPM
- Building the process framework – Process Tree, KPI Tree and Mission Critical Processes
- Assessing process maturity
- Project Planning & Deliverables
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- Principles of process design
- Defining first time right processes – PACE (Prepare, As-is, Confirm, Establish, Should-be)
- Defining processes – voice of stakeholders
- Measurement of processes (identification of CTXs)
- Process standardization – challenges
- Managing & sustaining implementation
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- Evaluation and Improvement (E & I) of processes
- Process measurement dashboards
- Measurement systems
- Managing process assessments
- Driving improvements – alignment with Six Sigma and Lean
- Deploying EPM –
- Infrastructure required
- Roles and responsibilities for deployment
- Managing process change and deployment
- Exam
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| Why Choose BMG
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BMG course participants are more prepared to tackle real-world projects and situations than those trained by other companies. Here's why:
 Comprehensive Experience
BMG has assisted several organizations such as Kingfisher Airlines, Tata Chemicals, Tata Tea, Reuters among others with their Process Excellence initiatives. These organizations have benefited from the structured deployment approach and their journey towards excellence continues.
Here is what some of the participants of the earlier courses have to say –
"Very well versed with subject. Very Professional." |
| Kingfisher
Airlines |
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| "Very good exposure and practical knowledge." |
| SITEL India |
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"Overall I have benefited from this course in terms of knowledge of EPM,
structure and approach of thinking and analysis." |
| Brandix Sri Lanka |
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| "Very good course." |
| Asian Paints |
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The Adult Learning Model
By incorporating simulations, exercises and practical applications into the classroom, BMG helps participants retain more than they would in simple lecture-based courses.
Respected Exams and Certification
BMG's certification programs are known industry wide as much more than a pat certificate - it means you have the skills to perform the role of an EPM Facilitator, you'll know it and so will your employers.
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